Work Automation

Work Automation

The intelligent workplace: empower your workforce with AI

Empower employees at the moments that matter to them throughout their career.

Leverage the power of chatbots to empower your employees with more personalised experiences at the moments that matter to them and optimize HR processes using automation (e.g. RPA) and AI.

customer stories

Modern and productive user experiences integrating Microsoft Teams & SAP

Supporting your employees by bringing the existing support processes into their digital workplace

Leverage investments in your back-office processes and digital workplace tools. Bring integrated user experiences to employees and extend your supporting processes with modern collaboration tools.

we empower your employees and reduce the cost of employee-centric services by automating manual tasks and increasing efficiency and productivity

Our work automation technologies

We combine the best of both worlds by integrating Microsoft and SAP

We integrate extensively with Microsoft and SAP systems to deliver the most complete user experience.

The main components of our solutions are:

  • Microsoft Office 365 (SharePoint, O365 Groups, MS Teams, MS Power Apps, MS Power Automate,...)
  • Microsoft Azure (AAD, Web Apps, Cognitive Service, Bot Framework, Search...)
  • SAP ERP, CRM & HR systems


More info? Ask Serge

Manager People Workhub

contact Serge Desaranno on Linkedin

send Serge a message
it's my passion to guide organizations in their digital transformation journey, based on my managerial, consulting and technical experience

blog

Overcoming SAP BW challenges with delaware and Databricks

Businesses face numerous challenges when managing their data platforms and data warehousing solutions. SAP Business Warehouse (BW) is a proven tool that integrates seamlessly with SAP ERP data and provides ready-made data models for reporting and analytics. While powerful for many use cases, it also comes with several hurdles that can hinder efficiency and growth in the modern data landscape. How can Databricks help you overcome those? read more

Sustainability and consumer products: Key trends for 2025

Imagine competitors joining forces to create recycling channels where none exist, or mobile grocery stores traveling through rural areas where supermarkets are scarce. Faced with increasingly strict regulations, the agri-food sector is innovating rapidly towards sustainability. What trends will mark 2025 and beyond? Ivo Bigaré, Industry Lead Food at delaware, sheds light on the matter.  read more

Understanding SAP’s cloud licensing model

As SAP moves to cloud-based software, it has formalized its licensing model. Traditionally, SAP customers could purchase licenses based on the number of users or the type of functionality they required. Now, they move more towards a subscription model. It is managed by the customer, and usage is measured instantly and continuously. This formalization impacts how you manage user permissions and, in turn, their licensing costs. While it offers flexibility and scalability, licensing also becomes more complex. Preventing rising costs is one challenge; compliance is another. This article covers the ins and outs of SAP’s Cloud licensing approach. And it tells you why you might want to hire experts to help you manage the transition. read more

6 best practices to take control of and optimize indirect spend

Are you aware of the hidden costs in your organization? Expenses not directly tied to a company’s core business activities often go unnoticed, while they can account for up to 40% of the total expenses. Time to take control of this ‘indirect spend’, optimize it, and turn it into an opportunity to fuel growth! Discover how the right processes and tools can make all the difference.  read more