Microsoft Copilot

Microsoft Copilot

Take flight with GenAI and AI Agents

Automating and simplifying your business processes while enhancing the quality and consistency of your output? It is feasible when you leverage the power of generative AI (GenAI) to easily generate documents, create reports, summarize emails or meetings, draft presentations, and create your own AI Agents.

Save time and gain efficiency in your day-to-day work by activating Microsoft's Copilot products in all of your Microsoft tools.

What is Microsoft Copilot?

Copilot is Microsoft's revolutionary personal AI assistant that is integrated in all Microsoft products to support you in your work and unlock the potential of GenAI. The Copilot products derive intelligence from your files, chats, emails, ... to transform your way of working and activate that vast intelligence during your meetings, presentations, processes, workshops, tasks, and much more. 

Generative AI is, without a doubt, the most important IT development of the last decade. Equipping everyone in your organization with GenAI capabilities fast is therefore essential.
Sven Arnauts, Global AI Lead at delaware

What can Microsoft Copilot do?

The Copilot products integrate seamlessly with your existing Microsoft 365, Power platform, Dynamics 365, Dynamics 365 Customer Engagement (CRM), and many more. 

  • Create and edit documents, emails, presentations and spreadsheets in Word, Outlook, Excel, PowerPoint and Teams. Get help with formatting, organizing, and structuring your content according to your preferences and standards.
  • Manage and optimize customer relationships and business processes across applications like Dynamics 365 CRM and ERP, Sales, Customer Insights, Customer Service, Field Service, Project Operations, Business Central, and Supply Chain Management. 
  • Accelerate app development and automation in Power Platform, Power Apps, and Power Automate, and unleash the power of Copilot in Power Pages and Power BI/Fabric.
  • Build your own agent with the no-code platform of Copilot StudioWith this powerful agent builder, you can create the exact agent you needmake your crucial information conversational, automate your processes and tasks, and much more.

Request your Microsoft 365 Copilot inspiration session

Learn what Microsoft 365 Copilot is (and what it's not), what its capabilities are, and what it can mean for your organization in our 1 hour online session.

Why choose delaware?

There's no doubt about it: the Copilot products are an extremely powerful set of capabilities that will change how we work. But to get the most out of it, you need a partner who knows how to leverage those capabilities and integrate it with your existing systems, processes, and non-Microsoft applications (e.g., SAP, SAP SuccessFactors, OpenText). Being successful with the Copilot products is not only about the technology, it's also about understanding the relevancy for each department, each persona, each function, ... and translating this into use cases with added value for your employees. That's where delaware comes in.

Early Access Program & Customer Zero: our unique head start

delaware was part of Microsoft's Early Access Program that allowed a very exclusive number of Microsoft partners to start exploring and improving Copilot in early 2023. But we didn’t stop there—we became Customer Zero, the first large-scale Copilot customer in BeLux.

This dual role gives us a unique perspective: we know what it’s like to implement Copilot internally and advise clients externally. We share our learnings from both sides to help you avoid common pitfalls and accelerate adoption with confidence.

Microsoft Partnership: deep access, real impact

As we are a Microsoft Partner in all 7 available Partner Designations, our experts have access to the latest updates and innovations. 

We’re not just certified - we’re committed. Through the Microsoft Jumpstart program for Copilot, we guide organizations through adoption with a focus on effectiveness, governance, and GenAI upskilling for all our employees. Our approach combines hands-on experience with strategic insight to unlock real business value.

Industry expertise: tailored Copilot strategies

Because our experts have vast experience in multiple industries and sectors, such as manufacturing, retail, healthcare, finance, and more, they understand the specific needs and challenges of each domain.

We don’t believe in one-size-fits-all. We personalize adoption strategies and content, ensuring that every employee understands what’s in it for them and how Copilot can enhance their daily work.

Quick-start Microsoft Copilot solutions

Looking for quick and efficient solutions? The delaware store provides packages that can be implemented swiftly.

Get the most out of Copilot and stay ahead of the competition

Sven Arnauts

Global AI Lead
Connect with Sven on LinkedIn

Related content

Summary

Discover how Microsoft Copilot and Generative AI (GenAI) revolutionize productivity across your Microsoft ecosystem. From automating document creation to building custom AI agents, Copilot integrates seamlessly with Microsoft 365, Dynamics 365, and Power Platform. delaware, a trusted Microsoft Partner and early adopter, offers expert guidance, training, and extensibility solutions to help organizations accelerate GenAI adoption. Explore inspiration sessions, jumpstart programs, and tailored use cases to unlock real business value.