IT Support Engineer

fonctions de support, pas d'experience, un peu d'experience, service support
Belgium

Are you passionate about technology and eager to kickstart your career in IT support? We're looking for a motivated and enthusiastic Junior IT Support Engineer to join our dynamic team. If you love solving problems, helping others, and learning new skills, this is the perfect opportunity for you!

What will you be doing?

As a Support Engineer, you’ll manage laptops, install Microsoft systems and applications, and help set up local networks and meeting rooms.  

You’ll provide on-site and remote support, answer questions, and resolve issues submitted via phone or our ticketing system.

You’ll also handle local IT administration and document processes, update existing guides, create instructional videos, and manage IT-related paperwork.

In short, we’re looking for someone service-minded, great with people, and skilled at problem-solving while also enjoying administrative tasks and documentation management.

plus d'infos sur ce métier ?

Contacter Paula sur LinkedIn

Paula Montes - Recruiter

Who are we?

At delaware, we’re passionate about offering excellent IT support to our team worldwide. Our close-knit support group spans different continents, helping our colleagues tackle software, hardware, and connectivity challenges. Alongside your international IT peers, you’ll enable everyone at delaware to shine in their roles, stay connected, and keep our customers happy.

We provide high-quality laptops, the latest software, and modern cloud-based tools. As more people work remotely, supporting our team around the clock presents an exciting challenge! You’ll work from our Ghent and Kortrijk offices with IT support colleagues in Belgium, Brazil and Asia. Thanks to solid planning and an on-call system, our international team ensures 24/7 support for all delaware team members.

Is there a match?

Let’s see if you check these boxes:

  • You're service-oriented, task-focused, and have an affinity for computers and IT!
  • You possess or have interest in understanding of various IT topics: MS Windows (W10, W11), Office 2016, Office 365, Active Directory, smartphones (iOS, Android, etc.), LAN networks, and IP configuration.
  • You can communicate fluently in English, and knowing Dutch or French is a plus!
  • You're strong in communication and customer service.
  • You enjoy administrative tasks and documenting processes.
  • You are motivated to learn and eager to take on new challenges!

Let's meet up!

We’d love to chat and learn about your skills, talents, and experiences! If you’re excited to help grow our internal IT team, don’t hesitate to reach out with any questions.

Click the "Apply Now" button below, and we hope to connect soon!

delaware firmly commits to creating an inclusive work environment that empowers all. A diverse workforce is the best guarantee for success for our employees, our customers and our partners.

notre jobs

Senior Talent Acquisition

Pertinence:  fonctions de support, service support, un peu d'experience

When you think of recruitment, do you picture yourself dashing from one interview to the next, working your way through a list of standard questions just because that’s ‘the way things are done’?

If so, we’re sorry to have to disappoint you. We don’t believe in a standard approach, because every candidate is different. Not only that – we also want you to feel right at home with us and be able to flourish. Especially in view of delaware’s growth, you play a crucial role and you receive lots of freedom and ownership.

Our recruiters guide not only the candidates but also the company itself through the entire candidate journey. Even in the huge pool of talent and in our challenging sector, they never lose their way.

Considering we anticipate hiring 200+ new colleagues this year alone, you’ll be quite busy. Nonetheless, we also want you to play an impactful role and participate in our recruitment activities and a wide variety of strategic recruitment projects, along with your experienced HR colleagues.

Payroll and Comp&Ben Enthusiast

Pertinence:  fonctions de support, service support, un peu d'experience

Nothing gets you as excited as numbers, accuracy and tight deadlines. Your analytical mind acquires insight in new and complex matters easily and your strong problem-solving skills ensure you always look for process and system improvement. You have a hands-on mentality and a can-do attitude – once you sink your teeth into something, you won’t let go until it’s a done deal.

Payroll processing holds no secrets for you, and you consider simulating net salaries child’s play. You like to be(come) the Expert in in Belgian, Luxemburg and European tax law and social legislation. You like to keep your finger at the pulse on Comp&Ben trends, and they inspire you to analyze and explore added value for our company to continuously keep our reward packages top notch!

Internship

Pertinence:  fonctions de support, service support, pas d'experience

If you are looking for an internship to complete your studies or just want a first real working experience, even if you don’t know yet which way you want to go after graduation, then look no further and apply today! Please specify the period and length of your internship in your CV or motivation letter. 

Second Line Engineer

Pertinence:  fonctions de support, service support, un peu d'experience

L'équipe IT de delaware est un groupe international d'experts qui ne se satisfait que des outils et des systèmes les plus modernes. Leur objectif principal est d'aider nos clients internes - les plus de 3 000 #peopleofdelaware - de manière fluide et efficace.

Et pour cela, nous avons besoin de vous ! Voulez-vous nous aider à rendre nos consultants aussi efficaces que possible en leur offrant un service de qualité ?

Learning & Development Coordinator

Pertinence:  fonctions de support, service support, un peu d'experience

You get energized from planning, organizing and facilitating events! On top of that, you have a big interest in learning & development!

Precision and hands-on work are key elements that you like on your daily job.

You highly value team work.  For you it is always about team effort to provide good and qualitative services.

You like to think in processes, provide solutions and being a critical thinker, there is always room for improvement!

If the combination L&D and event coordinator is something that speaks to you, then this opportunity might be the one that you are looking for!

processus de recrutement

histoires liées

delaware à l'honneur dans l'émission Waldorado

delaware a eu l'honneur d'être présenté dans l'émission Waldorado. Cette belle opportunité a permis de mettre en lumière les valeurs, les missions et l’expertise de delaware en matière de transformation digitale. À travers ce reportage, on découvre ce qui fait sa force : un mélange d'innovation technologique, d'esprit d'équipe et d'engagement envers ses collaborateurs et ses clients.  lire plus

Boostez la croissance dans notre bootcamp

Saviez-vous que delaware propose une gamme diversifiée d'opportunités de formation et de développement, y compris des 'bootcamps' personnalisés ? Ces programmes créent une atmosphère d'apprentissage dynamique qui encourage la croissance personnelle et professionnelle. lire plus

Et la gagnante du Prix de la Technologie Inclusive She Goes ICT 2024 est...

Lissah Blommaert! Chez delaware, elle ne se contente pas seulement de montrer son engagement dans son rôle de manager dans l'expérience client (CX), mais elle contribue également sur des sujets tels que la diversité, l'équité et l'inclusivité (DEI). En tant que membre appréciée de l'équipe DEI, elle inspire non seulement les #peopleofdelaware mais encourage également les clients et les parties prenantes à établir un environnement accueillant et inclusif. lire plus

#InspireInclusion : à l'occasion de la Journée internationale de la femme et tous les jours

La capacité à s'affirmer et à prendre des décisions importantes ne connaît pas de frontières, tout comme l'inclusion et la diversité. 

Chez delaware, nous pensons que la diversité favorise la créativité et l'innovation. C'est un processus qui évolue et s'améliore en permanence. Nous avons une vision et une mission claires en faveur d'une équipe (de direction) plus inclusive et plus diversifiée. lire plus

stratégie de rémunération