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As a Service Delivery Manager, you will lead several managed services contracts in the Microsoft, SAP and Salesforce ecosystems.
Your main objective is to ensure a satisfied customer, to safeguard the contractual agreements and to guarantee our services are delivered within quality, time & budget. As an empathic manager, you love to build bridges: not only between team members, but also between delaware, customer. and third parties. You also play an important part in detecting/creating new opportunities for your customers, as well as continuously help them to improve and grow with all kinds of initiatives Your customers see you as a trusted advisor.