Two inspiring tracks

Smart growth in marketing, sales and customer service

Marketing

Our Marketing track equips you with cutting-edge insights and strategies to connect with your target audience and drive sustainable growth in a competitive B2B(2C) landscape. Gain the expertise to harness data, technology, and creativity to craft impactful campaigns that deliver tangible results.

Sales & Service

Our Sales & Service track provides you with the tools and techniques to cultivate lasting customer relationships in the B2B(2C) space. Master the art of delivering exceptional customer experiences, streamlining sales processes, and driving revenue growth through proven sales and service strategies.

What's on the agenda

Mar 27, 2025

11:30 AM
Doors open - Walking lunch (90 min.)
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1:00 PM
Why your focus should be on Smart Growth in Marketing, Sales, and Service (20 min.) read more
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1:20 PM
AI today – 5 real use cases of AI in Marketing, Sales & Service (40 min.) read more
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2:00 PM
Break (10 min.)
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2:10 PM

Marketing room

Automate to dominate: The power of Marketing Automation in stimulating Growth (25 min.) read more

Sales & Service room

Key strategies to grow with B2B self service and commerce (25 min.) read more
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2:45 PM
To CDP or not to CDP: the data dilemma in customer activation (25 min.) read more
The shift in customer service: from cost center to revenue driver (25 min.) read more
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3:10 PM
Refreshment break with some light snacks and beverages. A perfect time to relax and refuel. (20 min.)
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3:30 PM
From clicks to 12%+ customers: the digital marketing strategy behind Acerta’s success in difficult times (25 min.) read more
How Jacobs Douwe Egberts drove smart growth with product data standardization and classification (25 min.) read more
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4:05 PM
Closing keynote: strategies to to stay happy in a crazy world (45 min.) read more
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4:50 PM
Join us for networking and drinks (105 min.)
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Greatness begins beyond your comfort zone: keynote by Cedric Dumont (Red Bull)

Cedric Dumont, also known as 'the man who can fly' due to his stunning achievements in the world of base jumping and wingsuit flying, is a Belgian athlete and high-performance psychologist dedicated to extreme sports. Since 2000, he has been part of the Red Bull team.

In a society often influenced by fear and hesitation, Cedric serves as an inspiring example of overcoming fear. His life story serves as a guide to making passion and motivation the driving forces behind both personal and professional achievements. Let yourself be inspired by his insights on inspiration, leadership, and leading positive changes.

What can you expect ? 


  • Inspiring keynote: hear visionary ideas from Cedric Dumont (Red Bull)
  • Actionable strategies: unlock secrets to grow your business in a smart way with marketing automation, customer data, applied AI, self service, and much more
  • Engaging sessions: dive into diverse topics and trends, guided by industry experts
  • Real-world learnings: gain insights from case studies and success stories

Join this free event

Join us for a one-of-a-kind event that will leave you feeling inspired and empowered. Reserve your spot today.

Practical details & registration for guest list 

the Digital Impact Summit - Where efficiency meets customer centricity

📅 Thursday March 27, 2025,  as from 13:00 (lunch as from 11:30)
📍 Meeting Lab - Nederzwijnaarde 2, 9052 Zwijnaarde (Ghent)

Relive the previous edition

We make digital work

Together, we'll achieve exceptional results as partners - but rest assured, we'll handle the heavy lifting so you can focus on what matters most.
Find out more about how we can help you.

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