Automation and AI- Reduce back office processes friction

Robotic process automation: laying the groundwork for the self-driven back office

Say no to repetitive administrative tasks that keep employees from reaching their full potential. By mimicking human actions, robotic process automation (RPA) opens up a world of opportunities and frees up your staff to increase their impact on business results. Here’s what you need to know and how to get started.

What is RPA and what can it do for you?

Automate to create more impact

With RPA, software robots perform a wide variety of standardised, repetitive tasks – like invoicing, onboarding, contract management, etc. – and free up your staff for more impactful tasks.

Automate invoice processing and reduce working capital. Or free up time for valuable analysis with automatic balance sheet reconciliation.
Let RPA handle contract life cycle management to save time and improve policy adherence and standardisation. Or, free your staff from tedious document processing tasks to focus on exception handling.
Automate contractor on- and offboarding or data exchange with your social security application to save time and engage in key HR roles.
Automatically create business partners, projects, materials, employees… Or let RPA take over supplier master data checks.
User creation and termination tasks are a thing of the past. RPA also enables automation of recurrent IT Operations.
Save time and improve customer experiences by automating periodic communications and engagements.

How RPA can help

Towards the self-driven back office

Automate high volume, standardised, repetitive tasks based on pre-defined rules and parameters that require access to multiple – siloed – systems. Set yourself up for success with Delaware’s step-by-step approach to RPA – from ideation to implementation, and beyond.

Proof of concept
RPA centre of excellence setup
Implementation services
Advanced training
Support services

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Supported RPA solutions

At Delaware, we have experience with and expertise in a wide range of RPA software tools. Whether you’re looking for leading vendors like UiPath, visionaries like Microsoft and Servicetrace, or niche player like SAP – we’ve got you covered on the road to robot-driven efficiency.