Unlocking workforce potential with SAP SuccessFactors Talent Intelligence Hub

The challenge: A new era of skills management

The skills your business needed yesterday might not be the ones it needs tomorrow. Managing this shift isn’t just about tracking what your employees can do today – it’s about preparing for the future. TIH bridges this gap, centralising skills and competencies (called Attributes), as well as growth opportunities in a single platform that’s intuitive for both HR and employees.

What makes TIH especially powerful is its integration across multiple SAP SuccessFactors modules, including Employee Central, Learning, Career Development Planning, Opportunity Marketplace, and Dynamic Teams. Everything is connected and it’s designed to support every step of an employee’s journey by feeding into a unified framework. It also provides actionable insights for decision-makers and fosters a collaborative environment where employees can engage in meaningful work, contributing to both personal growth and company objectives.

What makes TIH stand out?

Here are the features that make TIH essential for modern businesses:

1. A centralised framework for Attributes
   TIH provides a universal language for skills and competencies, allowing HR, managers, and employees to work from the same definitions. No more inconsistencies across departments or regions.
2. Personalised growth through the Growth Portfolio
   Employees can document achievements, showcase their skills, and track their development in real time. This isn’t just a repository; it’s a way to inspire ownership and engagement in their career paths.
3. Skills Ontology: AI that works smarter, not harder
   The AI-powered Skills Ontology is one of TIH’s standout features. It maps relationships between skills, roles, and industries, uncovering hidden connections and opportunities. For example, it can identify adjacent skills that make an employee well-suited for new roles or projects.
4. Integrations that drive innovation
   TIH connects with Opportunity Marketplace to help employees discover gigs, projects, or roles where their skills are in demand. It also integrates with Dynamic Teams, enabling organisations to quickly form high-performing teams based on employees’ Attributes, which is essential in cross-functional projects.
5. Future-focused AI insights
   TIH doesn’t just catalogue skills – it predicts trends. By analysing industry shifts and workforce data, it helps HR teams anticipate skill gaps and address them proactively through training or hiring.

Leveraging AI to shape the future of work

At the heart of TIH is its AI-driven functionality, which takes talent management to the next level. Here's how:

• Personalised recommendations: AI connects employees to learning paths, gigs in the Opportunity Marketplace, or projects in Dynamic Teams based on their skills and career aspirations.
• Trend spotting made easy: By analysing global trends and internal workforce data, AI uncovers emerging skills your organisation needs to stay competitive.
• Efficient reskilling and upskilling: The system pinpoints opportunities for development, enabling targeted learning plans that align with both employee goals and business priorities.

These AI capabilities make TIH a forward-thinking solution, ensuring businesses can adapt quickly while empowering employees to thrive in their roles.

Lessons learned from implementing TIH

Introducing TIH to an organisation is about more than adopting new software – it’s about driving a cultural shift. Here’s what we’ve learned:

• Engage stakeholders early: Collaboration with HR, IT, and business leaders ensures the system aligns with organisational goals and gains early buy-in.
• Focus on data quality: Cleansing and standardising competency data before implementation makes all the difference. It ensures the Attributes Library is accurate and actionable.
• Communicate benefits clearly: Employees need to see how TIH benefits them personally. Sharing examples – like how AI-powered insights lead to meaningful growth opportunities – can drive adoption and enthusiasm.

The business impact

Adopting TIH can lead to significant gains in workforce alignment, engagement, and agility.

By providing personalised, AI-driven recommendations, TIH aligns learning opportunities with individual career goals and organisational needs, increasing learning activity participation rates.

In addition, by leveraging the Skills Ontology, businesses can improve employee retention by identifying adjacent employee skills, opening up opportunities for redeployment during times of organisational change, reducing the need for external hiring.

Furthermore, HR teams can reduce the time spent on manual skill assessments, reallocating resources to more strategic initiatives.

These measurable impacts can demonstrate that TIH doesn’t just streamline processes – it creates value that resonates across the organisation.

Why TIH should be on your radar

TIH isn’t just a tool for managing skills – it is a bridge between your workforce’s potential and your company’s future. Its seamless integration across SAP SuccessFactors modules and its AI-driven insights make it a powerful enabler of growth, agility, and innovation.

By empowering employees to own their development and helping organisations anticipate and adapt to change, TIH delivers value at every level.

Ready to explore what’s possible?

If you’re looking to align your workforce with your strategy while fostering a culture of growth and innovation, SAP SuccessFactors Talent Intelligence Hub could be the solution you’ve been waiting for. 

Let’s start the conversation...