SAP's year of AI

In this blog, we look back on how the AI-generated enhancements that have launched throughout the year are boosting HR activities.

Recruiting top talent

By utilising skills cloud, recruiters can now leverage AI to pull out key skills from job descriptions and list them on their careers site. Skills matching then analyses these skills against candidate CVs, allowing candidates to assess which open vacancies best align to their strengths. 

AI can also be utilised by recruiters for applicant screening, allowing them to see how many skills in an applicant’s resume match the job description, and where those skills have been acquired. These skills can also be categorised into four subgroups, as determined by the recruiter. 

These insights help streamline recruitment efforts, ensuring the right applicants are aligned with the right jobs.

Onboarding

Employee management

One of the developments within SAP Employee Central includes a new people profile, which introduces an improved way to access pending approvals and future changes, from both the card and the user interface of an entity. This redesign simplifies the process, elevating productivity and the overall user experience.

What’s more, AI insights give managers easily digestible information from compensation and job history, enabling them to have well-informed compensation discussions with their direct reports. 

Performance and goal management

The new AI-assisted skill recommendations from the Continuous Performance Management data feature infers skills from inputted details of achievements, activities, and feedback. This is then utilised by the Talent Intelligence Hub to recommend skills to employees in their Growth Portfolio, enabling employees to gather intelligent insights on which relevant skills they ought to acquire. 

Furthermore, the new Career and Development experience with redesigned Growth Portfolio offers an intuitive starting point of an employee’s development journey. This includes AI-assisted career insights, providing personalised recommendations to help reach their target role.

Learning

SAP’s AI enhancements offer employees a totally reimagined learning experience. With the new browse library feature added for an enhanced search, learners can refine their search results for a more streamlined way of exploring learning activities. 

AI-assisted skills identification helps employees extract skills from course descriptions and automatically associates them with learning items. This enables learning admins to maintain their organisation’s skills-based learning attributes more efficiently.

Additionally, managers now have access to a team view on the new learning homepage, where they can manage learning for direct reports and see a detailed view of their team members’ learning.

Time tracking

To help enhance visibility of employee time off, the new profile allows managers to see when an employee is due to return from annual leave, thanks to the out of office indicator. What’s more, the new calendar UI means that managers can also view planned working time and scheduled monthly time off, and the new UI for time sheets gives a monthly overview of time entries. 

For the employee, time off is now synced with the Microsoft Teams calendar for the year, improving the user experience.

Features can now be accessed on mobile devices too, making time off easier than ever before. 

AI assistance

Thanks to the innovative AI assistance integrations with Microsoft Teams, users can chat directly with SAP SuccessFactors and ask the platform to perform basic quick actions, such as ‘manage my team’, ‘delegate the workflow’, ‘view addresses’ and more.

Additionally, AI-assisted writing is now more interactive than ever before, with the system now able to translate text into all languages and analyse text for potential harmful activity. AI-driven writing assistant also helps improve quality and tone, from feedback to goal creation.

These advances not only boost productivity but ensure inclusivity.

Despite the wealth of AI innovations from SAP this year, SAP still have many more exciting AI innovations planned for the future!

As an SAP Platinum Partner, at Delaware, we provide comprehensive, global HR solutions that empower people to reach their full potential at work.