4. Ensuring an effortless user experience
On a more general level, SAP S/4HANA’s Fiori user interface is a step-change difference from the SAP interfaces of the past, making the life of finance professionals much easier. “The user interface is based on the layouts of consumer devices, which makes working easier and more fun,” says Jeroen. “Even more, users get the same experience and information on their laptops, iPads or smartphones, so they can work on the fly.”
“The best example of how SAP S/4HANA improves the user experience, however, is the role-based homepage: when users log into the SAP platform they see a collection of tiles that represent business applications. The tiles can display live status indicators, such as the number of open tasks to be completed, KPIs or an overview of process receivables. With just one click, users can then dig deeper to see more details and immediately take action – like sending a reminder when they notice a payment is overdue. Moreover, SAP S/4HANA uses an exception-based approach: users immediately spot exceptions in their home page, as these are highlighted – so they immediately know what to focus on. That saves finance teams a lot of time, which they can dedicate to more value-added tasks instead.”