Microsoft Dynamics 365: Empowering Enterprises

Modernise your Dynamics 365 landscape with confidence

Many organisations are moving from legacy Dynamics to the Microsoft cloud to unlock agility, security and integration. At delaware, we take a practical approach to D365 modernization — focused on business continuity, data integrity, and a secure foundation for AI and automation.

To achieve operational excellence, processes, departments and people have to work closely together. Operating in siloes and chasing short-sighted KPIs won’t cut it: what you need is an operating system that offers a real-time, precise overview of processes and performance. With Dynamics 365, Microsoft transcends the largely artificial boundaries of the IT landscape, offering full integration of ERP, service and CRM capabilities within a complete business suite.

4 dynamic pillars

MS Dynamics 365 covers such a vast range of possibilities. The most important advantages revolve around 4 pillars:

Engage customers: Understand customer behavior from consideration to purchase and build personalized experiences.
Empower employees: Make sure employees have all the tools and insights they need to outperform themselves.
Optimize operations: Adapt your operations to a dynamic business environment with advanced analytics.
Transform products: Automate processes, become more proactive and even come up with entirely new business models.

Powerful integrations

Since Microsoft’s goal is to create a single, seamless business environment, Dynamics 365 works together with other Microsoft products:

Add a business intelligence layer with Microsoft Power BI
Perform predictive analytics and reap the benefits of machine learning.
Unite business and personal productivity with Office 365
Use ready-made apps or create your own without any need for coding skills with PowerApps

delaware can help you identify the Microsoft Dynamics 365 solution that meets your unique needs.

Where we help?

Create clarity in the breadth of possibilities posed by Microsoft Dynamics 365, with delaware’s extensive technological knowledge and experience as a Gold-certified Microsoft partner. Together, we can guide you to operational excellence.

Assessment & migration from on-prem Dynamics to D365 cloud
Modernising finance and customer engagement processes
Integrating D365 with SAP and other core systems
Enhancing D365 with Power Platform and Copilot
Reporting and analytics with Power BI and Microsoft Fabric

Why choose delaware?

We offer a structured approach
We offer end-to-end solutions
We collaborate closely with your team
We have 15 years of large-scale IT project experience across numerous industries