From drafting to delivery, the Elixir ComOps platform enables self-service for enterprise customer communications.
Elixir is a cloud-based platform that streamlines and optimizes your communications workflow. The platform is user-friendly, customizable, and built to enable collaboration between stakeholders while executing your communications strategy.
Elixir continues to be a Customer Choice on Gartner Peer Insights for Customer Communication Management since 2020.
Elixir enables real time engagement in both digital and physical modes, so you can connect with your customers on any channel they use. That’s one platform for SMS, social media, email, print mail, etc.
Get your collateral to market Quickly. Cloud-speed and optimized workflows mean you can respond quickly to market forces and regulatory demands, at any time in the content lifecycle, keeping your enterprise meaningfully engaged.
The Elixir ComOps platform is dynamic. It supports every aspect of creating and managing critical customer communications. Elixir integrates with existing technologies like Microsoft Office and Adobe, enabling functionality across the business process.
ElixirA platform that adapts to your needs for a more efficient workflow and scalable results.
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No Software & No Infrastructure
Elixir is a cloud-based platform. Users can access work securely from anywhere with an internet connection.
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Elixir integrates with business applications, like MS Office, for user-friendly interfaces and easy implementation. Individual user interfaces are customizable, so team members are connected to the tools they need to do their job without exposing the organization to risk or additional costs.
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Ensures Elixir’s agility across new and traditional channels of engagement. Elixir integrates seamlessly with systems of record for current and future business objectives.
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Elixir enables advanced content management and centralized governance to ensure compliance and quality. Customizable business rules automate the business process for scalable results.
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A ‘drag & drop’ development environment, content libraries, and smart templates make the authoring process faster and more efficient. These processes can then be automated. Smart automation tools and centralized governance make large-scale changes possible in real-time to address market and regulatory needs.
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Easily manage your whole process, individual resources, and specific business requirements through a user-friendly interface. Elixir also generates full reports for auditability in real-time. These can be triggered or scheduled.
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Users and stakeholders can create autonomous paths for real-time collaboration, enabling better team cohesion and faster delivery.
Elixir ComOps supports every user involved in the customer communications lifecycle. The platform unites product and marketing teams, subject matter experts, technical specialists, designers, content creators, developers, and frontline employees who work directly with end customers.
We bring the personal touch and deliver excellence to customers and partners the world over. Our commitment to operational excellence brings our customers a continuous, competitive edge. We deliver the best-in-class offerings that will bring your business to the next level.
