Work Automation

The intelligent workplace: empower your workforce with AI

Empower employees at the moments that matter to them throughout their career.

Leverage the power of chatbots to empower your employees with more personalised experiences at the moments that matter to them and optimize HR processes using automation (e.g. RPA) and AI.

Modern and productive user experiences integrating Microsoft Teams & SAP

Supporting your employees by bringing the existing support processes into their digital workplace

Leverage investments in your back-office processes and digital workplace tools. Bring integrated user experiences to employees and extend your supporting processes with modern collaboration tools.

we empower your employees and reduce the cost of employee-centric services by automating manual tasks and increasing efficiency and productivity

Our work automation technologies

We combine the best of both worlds by integrating Microsoft and SAP

We integrate extensively with Microsoft and SAP systems to deliver the most complete user experience.

The main components of our solutions are:

Microsoft Office 365 (SharePoint, O365 Groups, MS Teams, MS Power Apps, MS Power Automate,...)
Microsoft Azure (AAD, Web Apps, Cognitive Service, Bot Framework, Search...)
SAP ERP, CRM & HR systems

get in touch

it's my passion to guide organizations in their digital transformation journey, based on my managerial, consulting and technical experience

SAP and delaware: A platinum partnership dedicated to customer success

With over 15 years’ experience in delivering world-class SAP solutions globally, we’re the number one choice for mid-market businesses looking to implement and support S/4HANA Public Cloud. read more

Lean and Industry 4.0: love at second sight

Lean is a continuous improvement philosophy, focused on incremental changes, which has been around since the 1970s. Industry 4.0, on the other hand, combines industrial production and modern technologies to achieve paradigm-altering disruption. That doesn’t exactly sound like a perfect match, does it? And yet, every digital transformation needs both to fully succeed. Here’s why – and how delaware can help you. read more

AI Capabilities in SAP CX: A Complete Overview

Artificial intelligence is at the forefront of current discussions, with rapid adoption across various industries. It is estimated to add between $2.6 billion and $4.4 billion to the global economy. This article highlights the different AI categories and associated capabilities that can be leveraged across the SAP CX product portfolio. read more

Generative AI, one year after ChatGPT: first reflection, then activation

When OpenAI launched ChatGPT in November 2022, virtually the entire planet started realizing – almost overnight – the power of generative AI (GenAI): content creation based on large language models. Ever since, organizations have been exploring its potential for their own operations – and how to handle it responsibly. To help them maximize that opportunity, delaware has stepped up its GenAI investments and offering. read more