Embrace digital transformation for business evolution

From legacy processes to digital enterprises and ecosystems

IoT, cloud data storage, robotics, artificial intelligence… New technologies are creating unprecedented opportunities for your business, but also come with their fair share of challenges. Because they have the potential to profoundly change the way organizations operate, emerging business solutions require a strategic approach that goes beyond mere technology.

Business transformation comes in many forms:

Customer-centric: business solutions that impact how you interact with your customers
Human capital-centric: to maximize the engagement of your human capital
Operational excellence-centric: to transform your organization as an Industry 4.0 standard

In all cases, the goal is to improve customer experience, boost employee performance and achieve operational excellence.

to make optimum use of the opportunities offered by new business models, a successful business transformation roadmap requires a holistic vision

Business transformations

Modern solutions can transform how your organization operates today:

Maximize performance as a hub in new distribution channels
Consistently bring effortless experience in your customers’ journey
Effectively align production planning, capacity and demand by monitoring, reviewing, improving and predicting performance
Use AI and recommendations solutions to improve accountability and enable self-steering teams
Foster an employee mindset focused on role modeling and engagement

SAP and delaware: A platinum partnership dedicated to customer success

With over 15 years’ experience in delivering world-class SAP solutions globally, we’re the number one choice for mid-market businesses looking to implement and support S/4HANA Public Cloud. read more

Lean and Industry 4.0: love at second sight

Lean is a continuous improvement philosophy, focused on incremental changes, which has been around since the 1970s. Industry 4.0, on the other hand, combines industrial production and modern technologies to achieve paradigm-altering disruption. That doesn’t exactly sound like a perfect match, does it? And yet, every digital transformation needs both to fully succeed. Here’s why – and how delaware can help you. read more

AI Capabilities in SAP CX: A Complete Overview

Artificial intelligence is at the forefront of current discussions, with rapid adoption across various industries. It is estimated to add between $2.6 billion and $4.4 billion to the global economy. This article highlights the different AI categories and associated capabilities that can be leveraged across the SAP CX product portfolio. read more

Generative AI, one year after ChatGPT: first reflection, then activation

When OpenAI launched ChatGPT in November 2022, virtually the entire planet started realizing – almost overnight – the power of generative AI (GenAI): content creation based on large language models. Ever since, organizations have been exploring its potential for their own operations – and how to handle it responsibly. To help them maximize that opportunity, delaware has stepped up its GenAI investments and offering. read more